Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have when using Off Grid Hub.
Information we collect
- Account data: name, email, password (hashed), and preferences.
- Usage data: pages visited, features used (e.g., calculators), device & browser info, approximate location (from IP).
- Content you provide: saved projects, inputs to tools, forum/posts if you participate in community links.
- Cookies & local storage: used for session management, preferences, and analytics.
We do not collect sensitive categories unless you explicitly provide them.
How we use information
- Provide core features (tools, saving projects, account functions).
- Improve performance and usability (debugging, analytics, A/B tests).
- Communicate service updates and important notices.
- Protect against abuse, spam, and security threats.
Legal bases
Where applicable (e.g., EU/UK), we rely on: contract (to provide the service), legitimate interests (to improve and secure it), and consent (for optional cookies or marketing).
Sharing & third parties
We may use trusted providers for hosting, analytics, payments, and email. They only process data on our behalf and under appropriate safeguards. We do not sell your personal information.
Cookies
We use necessary cookies for authentication and core features, and (optionally) analytics cookies to understand usage. You can control cookies via your browser and (where available) our cookie settings.
Data retention
We keep personal data for as long as needed to provide the service and meet legal obligations. You can request deletion of your account, after which we remove or anonymize data unless retention is required by law.
Security
We apply technical and organizational measures to protect your information. No method is 100% secure, but we work to prevent unauthorized access, disclosure, or loss.
Your rights
- Access, correct, or delete your data.
- Export your data (where supported) and object to certain processing.
- Withdraw consent (for optional features) without affecting prior lawful processing.
Children’s privacy
Off Grid Hub is not directed to children under 13 (or the age required in your jurisdiction). If we learn a child has provided personal data, we’ll take steps to delete it.
International transfers
Data may be processed in countries other than your own. We use safeguards (e.g., DPAs and standard contractual clauses) where required.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. We’ll post the new version here and adjust the “Last updated” date.
Last updated: December 13, 2025